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Right-click anywhere on the manager's calendar and select New Meeting Request. However, this should not have been possible because of the default delegate settings used to configure the delegate for the manager's mailbox. The appointment opens and the delegate is able to view the private item. In the manager's calendar, open the appointment created in step 2. Select Open Calendar on the Ribbon, and then select Open Shared Calendar.Įnter the name of the manager's mailbox, and then select OK. Under My Calendars, cancel the selection of the manager's calendar. In the navigation pane, select the Calendar module. Select OK at the prompt that instructs you to restart Outlook.Įxit Outlook, and then restart it by using the delegate's profile.Įnter the delegate's credentials if prompted. Select Finish after the account is added successfully. In the Add New Account dialog box, enter the manager's account information, and then select Next. On the File tab, select Add Account on the Info tab. Start Outlook by using a profile for the delegate. Note: The default delegate settings don't provide the delegate access to items that are owned by the manager and marked as private.Īdd an appointment to the manager's calendar, and then enable the Private option on the Tags section of the Ribbon. In Outlook 2010, Outlook 2013, Outlook 2016, Outlook 2019 or Outlook for Microsoft 365, use a profile for a manager's mailbox to configure a delegate for the manager's mailbox with default settings. Note: The Calendar sharing improvements introduced in Outlook for Microsoft 365 that are based on the REST protocol don't prevent such problems. There might be other situations too in which this unsupported configuration can cause problems. The following steps demonstrate two problems that may occur if manager and delegate accounts are added to the same profile. In this configuration, you can access any folders in the second mailbox for which you have permissions. In the Change Account dialog box, select Next. In the Microsoft Exchange dialog box, select OK. In the Change Account dialog box, select More Settings.Įnter the name of the mailbox, and then select OK.Īfter you make this change, you'll see the additional mailbox listed on the Advanced tab in the Microsoft Exchange dialog box. Select your primary account, and then select Change. (This is not the same as adding a second account). In the Account Settings dialog box, select Close.Īdd the other user's mailbox as an additional mailbox. Select Yes when you're prompted to confirm that you want to remove the account. Select the account that you want to remove, and then select Remove. Select Account Settings, and then select Account Settings.
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For example, if you're a delegate, remove your manager's account from your profile. Remove the second Exchange account from your profile. To set up a configuration in which a manager and their delegate's mailboxes can be accessed from the same Outlook profile, follow these steps instead. The delegate has added Corey Gray's account to their own Outlook profile. In this example, the manager is Corey Gray. In the following example, an Outlook 2010 profile displays two Exchange accounts that have been added to it. This type of profile configuration isn't supported, however there is no warning or error message displayed when this scenario is set up. In Outlook 2010, Outlook 2013, and Outlook 2016, Outlook 2019, and Outlook for Microsoft 365 a manager can add a delegate's account to their profile and the delegate can add the manager's account to their profile. Scenario 1: The manager and delegate mailboxes are added to the same profile You manually add another mailbox account, and the Exchange Server 2010 Service Pack 1 (SP1) Auto Mapping feature adds it at the same time.You add both the manager and delegate mailbox accounts to the same Outlook profile.This article describes the following two scenarios in which this feature can cause unexpected behavior, and provides alternate steps that you can use to set up the scenario.
#HOW TO ADD EMAIL ACCOUNT IN OUTLOOK 2016 IN MAC FULL#
You have the credentials to access the additional Exchange mailboxes if you don't have Full Access permission to them.You have Full Access permission to the additional Exchange mailboxes.In Microsoft Outlook 2010, Outlook 2013, Outlook 2016, Outlook 2019 and Outlook for Microsoft 365, you can add multiple Microsoft Exchange accounts to the same profile if one of the following conditions is true: